Customers who have service concerns or issues, please call our Customer Care Center at 1-800-ASK-USPS (800-275-8777.)

National news media ONLY
Call 202-268-2155
This number is for news media only. USPS media relations specialists are not available to handle customer service issues.

Dave Partenheimer
Manager, Public Relations
BOG, DPMG, OIG, FOIA, Financials

Roy Betts
Sr. Public Relations Representative
Informed Delivery, engineering systems, information security and technology, licensing, mail entry and payment technology, Stamp Out Hunger food drive, stamps.

Kim Frum
Sr. Public Relations Representative
Operations, logistics, mail delivery, mail processing, military mail, Post Offices, real estate, election mail.

Marti Johnson
Sr. Public Relations Representative
Government Relations, Global, International, Postal Rate Commission (PRC).

Sara Martin
Public Relations Representative
Marketing, Industry Engagement, Stamps.

Cathy Purcell
Sr. Public Relations Representative
Inspection Service, Product and Innovation (Marketing), Sales & Customer Relations (Marketing).

Darleen Reid-DeMeo
Sr. Public Relations Representative, USPS mobile, Secure Digital Solutions, sales, Operation Santa, sustainability, political mail.

Mark Saunders
Sr. Public Relations Representative
National Dog Bite Prevention Week, stamps & licensing.

Carl Walton
Sr. Public Relations Representative
HR/LR, Pricing, Legal.

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