Service disruption alerts




Last updated Dec. 11, 2017, 3:30 p.m. ET

California

Because of wildfires, there are impacts to service in some areas.

The following office is open and fully operational:

  • Bonsall, 92003.

The following offices are closed with no alternate access at this time:

  • Montecito Finance Station (PO Box only office), 93150.
  • San Roque, 93105, 93130.

The following offices are open and fully operational:

  • Ojai, 93023, 93024 (any packages routed to the alternate location will be re-routed to Ojai).
  • Oak View, 93022.

Puerto Rico

Puerto Rico and U.S. Virgin Islands

The San Juan P&DC and Catano DMDU Annex are accepting FAST appointments. DDU drop shipments are being accepted in all offices open for retail, mail pickup and delivery services.

Priority Mail Express is being accepted with normal service guarantees. The suspension of shipments of live animals has been lifted.

All incoming mail service is available in Puerto Rico and the Virgin Islands. All customers are receiving mail through pickup at Post Offices or delivery.

Puerto Rico

Customers served by the following offices should pick up their mail at alternate pickup locations during regular hours:  

  • Arecibo Pueblo, 00612 — Alternate location: Arecibo MPO, 00612.
  • Carolina Pueblo, 00985 — Alternate location: Carolina MPO, 00984.
  • Plaza Carolina, 00985 — Alternate location: San Juan AMF, 985.
  • Punta Santiago, 00741 — Alternate location: Humaco, 00791.
  • Santa Isabel, 00757 — Alternate location: Salinas, 1 Baldorioty Santa Isabel (across street from Post Office), 00751 (PO Box mail only).
  • Santa Isabel, 00757 — Alternate location: Coamo, 00769 (mail and package pickup only).
  • Toa Alta, 00953 — Alternate location: Toa Baja Pueblo, 00951.

Customers served by the following office should pick up their mail at the alternate pickup location from 8 a.m. to 3:30 p.m.:

  • Aguada, 00602 — Alternate location: Coliseo Multiusos, Ismel Chavalillo Delgado, 00602.

The following offices are open for PO Box mail, package pickup and delivery services during regular hours except as noted below (no retail services):  

  • Barrio Obrero, 00915 (6 a.m. to 3 p.m.).
  • Fernandez Juncos, 00909 (6 a.m. to 3 p.m.)
  • Las Piedras, 00771.
  • Rio Blanco, 00744.

Puerto Rico islands

The following offices are open for retail services, PO Box mail and package pickup services during regular hours:

  • Culebra, 00775.
  • Vieques, 00765.

Virgin Islands

Puerto Rico and U.S. Virgin Islands

The San Juan P&DC and Catano DMDU Annex are accepting FAST appointments. DDU drop shipments are being accepted in all offices open for retail, mail pickup and delivery services.

Priority Mail Express is being accepted with normal service guarantees. The suspension of shipments of live animals has been lifted.

All incoming mail service is available in Puerto Rico and the Virgin Islands. All customers are receiving mail through pickup at Post Offices or delivery.

St Thomas

The following office is open for retail, PO Box mail, mail pickup and delivery services during regular hours:  

  • Charlotte Amalie, 00801.

The following offices are open for retail, PO Box mail and mail pickup services during regular hours:  

  • East End/Tutu Mall for addresses in ZIP Code 00805.
  • Emancipation Gardens for addresses in ZIP Code 00802.
  • Veterans Annex, 00802. 

The following office is open for retail, PO Box mail and mail pickup services from 9 a.m. to 4 p.m.:

  • Havensight, 00802.

 St. John

The following office is open for retail, PO Box mail, package pickup and delivery services from 9 a.m. to 4 p.m.: 

  • Cruz Bay, 00830.

St. Croix

The following offices are open for retail, PO Box mail, mail pickup and delivery services from 9:30 a.m. to 4 p.m.:     

  • Christiansted, 00820.
  • Kingshill, 00850.    

The following offices are open for retail, PO Box mail and package pickup services from 9:30 a.m. to 4 p.m.: 

  • Downtown, 00822.
  • Gallows Bay, 00824.
  • Sunny Isle, 00823.

Customers served by the following office should pick up their mail at the alternate pickup location from 9:30 a.m. to 4 p.m.: 

  • Frederiksted, 00840 — Alternate location: Kingshill, 00850.

Texas

Houston

Retail and delivery operations, as well as drop shipments, have been suspended at the following office with services offered at an alternate location:

  • Katy, Katy Finance, 5701 4th St., 77493-9998 — All operations have moved to Katy Annex, 1331 Pin Oak Rd., 77494-9998.
    • Retail services are available at a mobile unit located in the parking lot. Hours are Monday through Friday from 9 a.m. to 5 p.m.
    • PO Box services are available at a trailer located in the parking lot. Hours are Monday through Sunday from 7 a.m. to 7 p.m. Accountable mail and large parcels can be collected Monday through Friday from 8 a.m. to 4:30 p.m.

All offices have resumed normal operations with the exception of the following, which have suspended retail and delivery operations, as well as drop shipments, with services offered at an alternate location:

  • Glen Flora, 126 Bridge St., 77443-0177 — All operations have moved to Wharton, 141 E. Milam St., 77488-9998.
  • Mauriceville, 11424 Highway 12, 77626-0016 — All operations have moved to Bridge City, 900 Texas Ave., 77611.
  • Nome, 2285 Highway 90, 77629-0010 — All operations have moved to China, 305 N. Broadway St., 77613-0016.
  • Stowell, 3608 State Highway 124, 77661-0045 — All operations have moved to Winnie, 324 Highway 124, 77665-0190.

Rio Grande

All offices have resumed normal operations with these exceptions.

  • Port Aransas, 1211 State Highway 361, 78373-9998 — All services are being provided at modular trailers located on site.
  • Rockport, 1550 FM 2165, 78382-9998 — All services are being provided at modular trailers located on site.

Retail and delivery operations, as well as drop shipments, are suspended at the offices listed above with services being offered by an alternate location.

BME Operations are as follows:

  • 783 Affected Areas BMEU Services should take their mail to the Corpus Christi Main Office, 809 Nueches Bay Blvd, Corpus Christi TX 78469

BME operations are as follows:

  • 783 affected areas — BMEU services to Corpus Christi Main Office, 809 Nueches Bay Blvd., 78469.

Tropical Storm Irma

South Florida

Miami, Ft. Lauderdale, West Palm Beach and Florida Keys

All offices in South Florida have resumed normal operations following disruptions caused by Hurricane Irma.

Suncoast

Tampa, St. Petersburg, Orlando, Melbourne and Space Coast

The following offices have resumed normal operations:

  • Bonita Springs, 26150 Old 41 Rd., 34135-6632.
  • Goodland, 427 Papaya St., 34140-9800.
  • Orlando, Pine Hills, 811 Deauville Dr., 32808-9998.

All Post Offices, stations and branches in the Suncoast area have resumed normal operations with these exceptions. The following offices will have limited retail services. Customers can pick up PO Box mail at a mobile retail unit. Drop shipments will be accepted from 10 a.m. to 3 p.m.:

  • Chokoloskee, 195 Smallwood Dr., 34138-9800.
  • Everglades City, 601 Collier Ave., 34139-9800 — Mobile retail unit located at 102 Copeland Ave. N., 34139. Hours are Monday through Saturday from 10 a.m. to 3 p.m.

Virginia

The Red Oak, VA, Post Office, 6025 Barnesville Highway, 23964-9998 has been temporarily closed. Red Oak customers can collect PO Box mail and receive retail services at the Wylliesburg, VA, Post Office, 709 Barnesville Highway, 23976-9998. Hours are 11 a.m.-3 p.m., M-F, and 8:30 a.m.-Noon, Saturday.

Oregon

The following offices have re-opened:

  • Cascade Locks, 97014
  • Corbett, 97019
  • Bridal Veil, 97010 – access to this post office is currently accessible to local residences and the PSE postal worker; a permit is required to access the road

Maine

Winthrop Post Office, 04364 — Retail and PO Box services have been relocated to Manchester Post Office, located at 31 Readfield Rd., 04351. The Winthrop Post Office is being rebuilt after a fire and is expected to reopen in fall 2018.

Rhode Island

Albion Post Office, 02802 — Retail operations have been relocated to the Manville Post Office, located at 30 Railroad St., Ste. 3, 02838. The Albion Post Office is being rebuilt after a fire.

Arkansas

Rosie, 72571 — Office closed due to fire damage. Retail and PO Box operations have moved to Oil Trough, 209 Main St., 72564-9998. Hours are Monday through Friday, 8 a.m. to noon, and Saturday, 8 a.m. to 10 a.m.

Parthenon Post Office 72666 – The office was destroyed by a tornado. All operations have been relocated to Jasper Post Office, located at 412 W Court St., Jasper, AR 72641.



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