Last updated March 21, 2018, 2 p.m. ET
USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events.
Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open. Business mailers get more detailed information about USPS mail processing facilities, and the operating status of delivery units.
- Service disruption alerts
- Delivery units not accepting drop shipments
- Mail Service Disruption Report
- USPS facilities status
- Mailer information
- Contact us
The Australia Post reports that severe weather in parts of Queensland Australia is impacting the collection and delivery of all mail products for postcodes 4737-4895. (posted 3/8/18)
Most mail service to Bolivia has been temporarily stopped by the Bolivian government. Only Global Express Guaranteed service is still available. This affects Priority Mail Express International, Priority Mail International (already unavailable to Bolivia), First-Class Mail International, First-Class Package International Service, International Priority Airmail, International Surface Air Lift and M-Bag items. (posted 3/7/18)
Cyprus Post advises an upgrade of its IT infrastructure will impact operations Feb. 9-11, including inbound and outbound mail and electronic data interchange. (posted 2/9/18)
Denmark’s post advises that due to bad weather, the southern part of the country will have delays in delivery and collection of mail this week. This affects postal codes 3700-3799 and 4600-4899. (posted 3/1/18)
Dominica’s post advises service has resumed following disruptions caused by hurricane damage. Mail can once again be forwarded to Dominica. (posted 10/30/17)
- El Salvador
The El Salvador post, Correos de El Salvador, reports the strike is now over and all postal services have returned to normal. (posted 2/26/18)
France’s post advises mail operations — including transportation, collection and delivery — are disrupted because of bad weather including heavy snow. Domestic flights have been canceled or diverted from/to Marseille, Nice, Montpellier, Lyon and Corsica. Expect delays in the movement of mail and packages. (posted 3/1/18)
- Great Britain
Royal Mail advises transportation disruptions due to heavy snowfall have ended and all postal services resumed on March 8. (posted 3/14/18)
Greece’s post advises processing of express mail and packages has returned to normal following implementation of new customs procedures. There also are improvements in handling of letter post, with a one-week backlog for inbound mail from non-European Union countries subject to customs control. (posted 1/29/18)
Most mail services to Guatemala have been temporarily suspended. Until further notice, only Global Express Guaranteed (GXG) service will still be available. The suspension affects Priority Mail Express International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail, International Surface Air Lift and M-Bag items.
The Postal Service will return to sender already deposited items other than GXG addressed to Guatemala. For any returned item bearing a customs form, as well as any item shipped with Priority Mail Express International service, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.
For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service to Guatemala has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”
(Originally posted 4/11/17. This service suspension currently remains in effect.)
Ireland is experiencing a severe weather event, with snow storms causing major disruptions. An Post reports the Irish Meteorological Service has issued a National Red Alert Warning for most of the country, the result of the worst weather in Ireland since 1982. An Post says there are significant delays in processing and delivery of both inbound and outbound mail. The weather situation is expected to get worse over the next 2-4 days. An Post says it will be doing everything possible to limit the disruption of service. (posted 3/2/18)
Italy’s post advises operations are back to normal following severe winter weather that had affected transportation, processing and delivery of mail since Feb. 26. (posted 3/6/18)
Mexico’s post advises it will begin a data center migration on Feb. 16 at 7 p.m. local time. This will affect dispatches of inbound and outbound mail. In addition, electronic data interchange transmissions will be interrupted from that time until Feb. 19 at 8 a.m. (posted 2/15/18)
- New Zealand
New Zealand Post reports that mail service on the lower North Island and upper South Island has resumed in the aftermath of Cyclone Gita. In the Tasman District of the South Island, damage to roads and structures has caused some mail delays. (posted 2/26/18)
- Saint Maarten
Hurricane Irma has severely impacted operations at Saint Maarten since Wednesday, Sept.6, 2017.The hurricane has resulted in many flight cancellations, delays and road closures, and is leading to problems with mail transportation and inbound and outbound processing operations at Princess Juliana International Airport. (posted 9/18/17)
Spain’s post advises that due to bad weather and snowstorms, the northern part of Spain is facing transportation problems and outbound mail is severely affected. (posted 3/1/18)
PostNord Sweden reports bad weather conditions have affected on-time delivery of the mail. Snow and heavy winds off the east coast have delayed distribution of letters and parcels in these Zip Code areas: 20-24, 26, 28-29 and 36-39. (posted 3/5/18)
The Postal Service has suspended mail service to Syria due to transportation issues.
The suspension affects Express Mail International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail, International Surface Air Lift and M-Bag shipments.Mail addressed to Syria will be returned to sender. The Postal Service appreciates regrets any inconvenience due to this temporary service suspension. (posted 3/13/13)
Tonga Post advises damage to postal facilities caused by Cyclone Gita has affected operations. Expect delays in processing and delivery of mail. (posted 2/16/18)
Mail service for international mail addressed to some localities in the Donetsk and Luhansk regions of Ukraine have been suspended. The specific localities and postal codes where service is suspended are listed on Ukranian postal operator Ukrposhta’s website at:
That website notes that international postal items to the listed localities may be sent as Poste Restante (General Delivery) to post offices in localities that are controlled by the Ukrainian government, and provides instructions for addressing the items.
Delivery services for international mail addressed to Crimea (postal codes in the range 95000–99999) are still suspended.
The temporary suspension affects Priority Mail Express International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail, International Surface Air Lift and M-Bag items.
USPS also can no longer accept Global Express Guaranteed shipments to certain cities in the Crimea, Donetsk and Luhansk regions in Ukraine. (posted 2/11/15)
- United States
The U.S. Postal Service advises a major snowstorm is severely affecting the Mid-Atlantic and Northeast regions of the United States. Thousands of flight cancellations and delays, road closures and severe weather are impacting transportation, processing and delivery of mail and inbound and outbound operations at the JFK International Service Center and surrounding areas. The New York, Boston and Washington, DC, delivery areas are affected. (posted 3/21/18)
- Shipping lithium batteries
U.S. Postal Service acceptance of international lithium battery shipments
The Postal Service is now allowing specific quantities of lithium batteries — when installed in the equipment they are intended to operate — to be sent to many international destinations, including Army Post Office (APO), Fleet Post Office (FPO) and Diplomatic Post Office (DPO) locations when permitted by the destination or host country.
The postal operators of Germany and Italy are not accepting packages containing lithium metal or lithium-ion batteries to German or Italian addresses. Postal employees will decline electronic items containing lithium batteries to addresses in those two countries. This does not apply to shipments to and from German or Italian APO, FPO or DPO locations.
Items that can be shipped include: cameras, video cameras, mobile/smart phones, Bluetooth headsets, laptop computers, shavers, portable DVD players, tablets, two-way radios, GPS devices and most other small electronic devices requiring lithium batteries. Items that can’t be shipped include lithium batteries not installed in the equipment they are intended to operate. In addition, when installed, they may noat exceed the quantity or limits defined in the IMM or DMM.
Domestic shipments of packages containing lithium batteries, and electronic devices containing lithium batteries aren’t affected.
Currently, U.S. customers aren’t permitted to take international and APO, FPO, DPO mail containing lithium batteries to Village Post Offices, contract postal units, commercial mail receiving agents or approved USPS shippers. For more information, click pe.usps.com.