International service disruptions

  • Australia

    All postal services in Sydney and New South Wales have returned to normal as of Dec. 6.

  • Austria

    Austria Post advises operations are disrupted in parts of the country due to heavy snowfall that has closed roads and cut off many villages in the Alps. Avalanche warnings prohibit collection and delivery of letter mail and packages in the following areas:

    • Lower Austria: 3100-3399, 3800-3999
    • Upper Austria: 4400-4599, 4800-4899
    • Salzburg: 5000-5799
    • Tyrol and Vorarlberg: 6000-6999, 9900-9999
    • Styria: 8600-8999
  • Canada

    Canada Post advises that all operations have returned to normal for the handling of international inbound mail.

  • Guatemala

    Most mail services to Guatemala have been temporarily suspended. Until further notice, only Global Express Guaranteed (GXG) service is available. The suspension affects Priority Mail Express International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail, International Surface Air Lift and M-Bag items.

    The Postal Service will return to sender already deposited items other than GXG addressed to Guatemala. For any returned item bearing a customs form, as well as any item shipped with Priority Mail Express International service, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

    For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service to Guatemala has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

    (Originally posted 4/11/17. This service suspension currently remains in effect.)

  • Indonesia

    All postal services on Lombok Island have returned to normal as of Oct. 8.

  • Italy

    Italy’s post advises extreme weather on Jan. 3-4 affected operations and delivery in southern regions of the country.

  • Philippines

    Super typhoon Mangkhut has affected the northern part of Luzon in the Philippines. Some roads are not passable due to landslides and floods, affecting processing and delivery. Delays are expected in the following postcodes: 2000-2001, 2003-2004, 2010, 2012-2026, 2400, 2410, 2413-2414, 2417-2418, 2420, 2423-2424, 2600, 2604-2606, 2610, 2714, 2810, 2814-2815, 2922, 3002-3003, 3011, 3015, 3019, 3106, 3108, 3110-3112, 3116, 3602-3609, 3800-3802 and 3806.

  • Switzerland

    Swiss Post advises postal operations have resumed in the eastern part of country — with the exception of a few homes that remain isolated — after heavy snowfall disrupted service for a time.

  • Syria

    The Postal Service has suspended mail service to Syria due to transportation issues.

    The suspension affects Express Mail International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail, International Surface Air Lift and M-Bag shipments.

    Mail addressed to Syria will be returned to sender. The Postal Service appreciates regrets any inconvenience due to this temporary service suspension.
  • Thailand

    Thailand Post advises postal services have resumed in Nakhon Si Thammarat Province following disruptions due to a tropical storm.

  • Ukraine

    1-11-19
    Ukraine’s post advises there is a backlog of international express mail following a recently lifted embargo on cargo and mail at Boryspil International Airport. This is causing delays in processing and delivery.

    2-11-15
    In January 2015, the Ukrainian postal operator (Ukrposhta) advised that delivery services have been suspended for international mail addressed to certain localities in the Donetsk and Luhansk regions of Ukraine (generally in the postal code ranges 83001-87650 and 91001-94870). The specific localities and postal codes where service is suspended are listed on Ukrposhta’s website:

    http://ukrposhta.ua/en/robota-ukrposhti-v-doneckij-ta-luganskij-oblastyax

    That web-site notes that international postal items to the above localities may be sent as Poste Restante (General Delivery) to post offices in localities that are controlled by Ukrainian government authorities, and provides instructions for addressing such items.

    Delivery services for international mail addressed to Crimea (postal codes in the range 95000–99999) are still suspended.

    The temporary suspension affects Priority Mail Express International®, Priority Mail International®, First-Class Mail International®, First-Class Package International Service™, International Priority Airmail™ (IPA®), International Surface Air Lift® (ISAL®) and M-Bag items.

    For Global Express Guaranteed® Service

    Effective immediately, United States Postal Service (USPS) can no longer accept Global Express Guaranteed (GXG) shipments to certain cities in the Crimea, Donetsk and Luhansk regions in Ukraine. View the list of cities to which GXG service is temporarily suspended.

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