United States Postal Service FY2016 Annual Report to Congress

FY2016

  United States Postal Service FY2016 Annual Report to Congress

The Year in Review

Ready Now - Future Ready
Letter from the Board of Governors’ Chairman and the Postmaster General

The Board of Governors

The Executive Leadership Team

Other Officers of the U.S. Postal Service*

PART 1 - FY2016 Annual Performance Report and FY2017 Annual Performance Plan

People Communities Commerce
Deliver High-Quality Service

Provide Excellent Customer Experiences

Ensure a Safe Workplace and Engaged Workforce
Sustain Controllable Income
Key Financial and Operating Statistics

PART 2- FY2016 Comprehensive Statement on Postal Operations
Engaging and Empowering Employees to Better Serve Customers
Investing in Future Platforms
Working Together with America’s Businesses

Accelerating the Pace of Innovation
Connecting Communities
Maintaining Focus and Accelerating Growth



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