Vice President, Delivery Operations
Kevin L. McAdams was named vice president, Delivery Operations in June 2016. He reports to the chief operating officer and executive vice president.
In this position, McAdams has responsibility for all aspects of delivery operations within the Postal Service network of 154 million households and businesses. He oversees city and rural delivery operations and evaluates field performance measures to improve service and productivity. He also manages Delivery Strategy and Planning and a fleet of more than 200,000 vehicles.
In April 2016, McAdams was named the acting vice president, Area Operations, Capital Metro Area. The Capital Metro Area has over 63,046 employees and more than 2,749 Post Offices. This area of responsibility encompasses 132,370 square miles throughout eight districts/performance clusters: Atlanta, Baltimore, Capital, Greater South Carolina, Greensboro, Mid-Carolinas, Northern Virginia and Richmond. As the acting vice president, he oversaw mail service to approximately 16 million customers.
Before his role as vice president, Capital Metro Area, McAdams held the position of manager, Operations Support, Capital Metro Area position. In this role, he was responsible for guiding efficient day-to-day processing, transportation, delivery and customer service operations in a dense geographic area that included more than 16 million customers.
McAdams served as the district manager of Mid-Carolina District, Northern Virginia District, Central Pennsylvania District and Baltimore District. As the executive postmaster of Philadelphia, McAdams began building his strong foundation and proven performance in delivery operations and customer satisfaction.
A 39 year postal veteran, McAdams began his career as a letter-sorting machine clerk in Van Nuys, CA. He attended California State University, Northridge; studied business management at the University of Phoenix; is a graduate of the Postal Service’s Advanced Leadership Program; and is a certified Lean Six Sigma Green Belt.
Latest update: September 2017